Professional Development

December 12, 2019
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The Simple Formula To Reach All of Your 2020 Goals

‘Tis the season for annual planning! What goals are you setting for yourself and your business in 2020? While you are focusing on ending the year strong and having a successful holiday season, it is important to take a breath and begin to strategize for 2020. What will you do differently? How can ...

Involve Your Team in Annual Planning

Annual planning is the most important function of a business owner! Your annual plan identifies where your company should be by the end of the year and what actions are needed to get there. While every business owner creates their strategic annual plan with the intention of following it, we have fou...

October 7, 2019
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The 80/20 Rule & How It’s Impacting Your Business

When great thinker and economist Vilfredo Pareto theorized the 80/20 rule in 1896, I am sure he had no idea just how far this connection could transcend time and context. Yet, in this imperfect world, most things are still not distributed evenly, and the minority continues to own the majority. We se...

September 10, 2019
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The One Phrase You Need to Stop Saying

What is the one response you get whenever you ask your kids to do something? If you’ve ever been a parent to a teenager, you know this phrase especially well. “Yeah ok, I know…” While this phrase may have been an excellent way to get parents off of our backs growing up, the “I know” [&he...

When Was the Last Time you Reviewed your Sales Process?

Don’t wait until your quarterly or annual numbers indicate it’s time to make a change. If your sales team works hard, but are challenged in getting consistently great results, your sales system may not be as effective as it needs to be. Hone in on what makes your product, service or business uni...

June 22, 2019
Profit
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Ordinary Activities that Produce EXTRAORDINARY RESULTS

It may sound like a trick question: Can a business increase sales 10%, keep expenses constant and still see a 61% increase in profits? It can if it looks at increasing the bottom-line the ActionCOACH way. Conventional business looks at sales from the standpoint of three activities, namely sales, exp...

Brad Sugars’ 10 Principles of Leadership

How are you working towards being a better leader this month? As summertime rolls in, many leaders struggle to keep their team engaged and productive. Use this time to strengthen your own leadership skills to better inspire, empower, and connect with employees and teammates to keep them performing a...

April 8, 2019
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Where do you Fall on the Progression of a Business?

Were you able to step away from the office for a work-free, worry-free spring break vacation this year? If you find yourself and your business stuck in the trenches, so entangled in the day-to-day operations that you can’t take a few weeks or even a few days off, it’s time to focus on the progre...

March 18, 2019
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Customer Service Boosts Your Customers up the Ladder of Loyalty

Business is often like a game of Chutes and Ladders. The end goal is to create “raving fans,” or loyal, lifelong customers who can’t stop telling others about your business. You move your customer along through the journey, advancing them through the sales funnel and even seizing opportunities...

February 5, 2019
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5 Ways to Stay on Track on your 2019 Goals

Did you know that 80% of small business owners don’t keep track of their business goals? Similarly, 40% of people who write their goals down don’t check whether they’ve achieved them. By now, the new momentum propelled by the new year has started to wane, and it’s important to keep your annu...